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Frequently Asked Questions
General Information Questions
Cannabidiol (CBD), Cannabigerol (CBG), and Cannabinol (CBN) are three remarkable non-psychoactive cannabinoids derived from the hemp plant, each offering unique and powerful benefits across various wellness applications.
CBD is widely recognized for its calming and anti-inflammatory properties. It interacts with the body’s endocannabinoid system to help promote balance and tranquility. CBD is often used to soothe skin irritations, reduce redness, and alleviate stress and anxiety. It also shows potential in enhancing sleep quality and supporting daytime energy levels.
CBG, known as the "mother of all cannabinoids," is the precursor from which other cannabinoids, including CBD, are synthesized. CBG is noted for its regenerative and anti-bacterial properties. It may support skin health by promoting cell growth and combating bacterial infections. Additionally, CBG has potential benefits in reducing anxiety and fostering a sense of calm and focus.
CBN is a cannabinoid that forms as THC ages and is known for its sedative effects. CBN is particularly effective in formulations aimed at promoting sleep and relaxation. It interacts with the endocannabinoid system to potentially enhance the quality of sleep, making it an excellent component for nighttime ingestibles.
The primary distinction between CBD, CBG, and CBN lies in their specific effects. CBD is excellent for calming and balance, CBG is noted for its regenerative and protective capabilities, and CBN is best known for its sedative effects. Together, they offer a comprehensive approach to wellness, merging nature and science to support skin health, pain relief, sleep, energy, and stress management.
Products containing CBD, CBG, and CBN are considered safe when used appropriately. Research shows that all three cannabinoids are non-toxic and non-psychoactive, meaning they do not produce a "high."
In skincare, CBD and CBG are gentle yet effective, suitable for a variety of skin types, including sensitive skin. They do not clog pores or cause irritation, and their natural origins ensure they are free from harsh chemicals and synthetic additives.
For ingestibles, CBD, CBG and CBN are used to support overall wellness, potentially improving sleep quality, enhancing daytime energy, and reducing stress and anxiety. Ongoing research by regulatory bodies and health organizations continues to reinforce their safety and efficacy.
To ensure safety, it is crucial to use CBD, CBG, and CBN products from reputable sources that follow rigorous quality control and third-party testing. This ensures the products are free from contaminants and accurately labeled, providing users with safe and reliable options for their health and wellness needs.
Broad spectrum CBD contains multiple cannabinoids and terpenes from the hemp plant, but all THC has been removed. This allows users to experience the benefits of the "entourage effect" without any THC. The entourage effect refers to the synergistic interaction between cannabinoids and terpenes, which can enhance the overall therapeutic benefits.
Full spectrum CBD includes all cannabinoids, terpenes, and other compounds found in hemp, including up to 0.3% THC. This small amount of THC, combined with other cannabinoids, enhances the entourage effect, potentially offering more comprehensive benefits. Full spectrum products may be preferred by those who want the complete range of compounds from the hemp plant, including the trace amounts of THC, which may contribute to the overall effectiveness of the product.
Both broad spectrum and full spectrum CBD products offer unique benefits depending on individual preferences and needs. Broad spectrum is ideal for those who wish to avoid THC entirely, while full spectrum may be better for those who seek the full range of hemp's natural compounds.
About Our Products
At Poise Life, our ingredient selection process is guided by a steadfast commitment to quality, sustainability, and natural sources. We meticulously choose ingredients that are proven to be effective and safe, prioritizing those that are organic and ethically sourced. Each component in our formulations is selected to ensure maximum efficacy and purity.
Our rigorous standards mean that every product is crafted to deliver the best possible benefits while maintaining the highest levels of integrity and sustainability.
Yes, Poise Life products are proudly cruelty-free. We ensure that no animal testing is involved at any stage of our product development.
All our products undergo third-party testing to verify their safety and effectiveness. Furthermore, they are free from GMOs and parabens, aligning with our commitment to provide clean and safe products. We are also GMP (Good Manufacturing Practice) certified, which underscores our dedication to quality and safety in our manufacturing processes.
Our products are designed to be suitable for all skin types. Whether you have dry, oily, sensitive, or combination skin, Poise Life products are formulated to be gentle yet highly effective. We use natural, non-irritating ingredients that cater to the diverse needs of different skin types.
To achieve the best results with Poise Life products, detailed usage instructions are provided on each product page of our website. Additionally, we have developed a comprehensive blog that explores topics related to the optimal use and potential health benefits of our products. This resource is designed to provide you with valuable insights and tips, ensuring you can maximize the benefits of our skincare, pain relief, and wellness solutions.
The recommended daily amount of CBD that can be taken as a dietary supplement varies significantly depending on the individual, the purpose of use, and the concentration of the product. However, here are some general guidelines:
Low Dose: 5-20 mg per day. This amount is suitable for beginners or individuals seeking mild effects.
Moderate Dose: 20-40 mg per day. It can be used to address more specific conditions like mild pain or anxiety.
High Dose: 40-100 mg per day. Used for severe or chronic conditions such as intense pain or sleep disorders.
Consideration
Gradual Start: Begin with a low dose and gradually increase until you find the amount that works best for you.
Dosage Example
If your tincture contains a concentration of 1200 mg of CBD per 30 ml bottle:
CBD per ml: 1200 mg / 30 ml = 40 mg of CBD per ml.
About Shipping and Delivery
For U.S. orders over $100 (before tax and after discounts), we offer free ground shipping, with an estimated delivery time of 5-7 business days. For orders under $100, the shipping fee is determined based on the delivery address once you enter your shipping information. We also provide expedited shipping options for your convenience; to learn more about these options, please visit our Shipping Policy page.
Currently, we do not provide international shipping. Our shipping services are limited to the United States.
After your order has been shipped, you will receive an email with your tracking number. The delivery time estimate of 5-7 business days starts once your order has been dispatched.
Once an order has been processed, we are unable to make any changes. This ensures that we maintain a high level of accuracy and efficiency in fulfilling orders. Thank you for your understanding.
We aim to be as flexible as possible with cancellations. If you need to cancel your order, please contact us promptly at sales@mypoiselife.com. We will do our best to accommodate your request, but please be aware that due to our rapid processing times, we cannot guarantee your cancellation.
About Returns and Refunds
You can return products within 30 days from the date of purchase. Items must meet certain requirements, such as being in their original condition and packaging. For detailed information about the return process, please visit our Return and Refund Policy page.
To start a return, please contact our customer service team at sales@mypoiselife.com with your order number and reason for return. For detailed information about the return process, please visit our Return and Refund Policy page.
If you receive a defective or damaged product, please contact our customer service team at sales@mypoiselife.com within 3 days of receiving your order. Along with the email, please include your order number, the batch number, and a photo of the damaged product. We will provide a replacement or refund at no additional cost to you.
About Payments
We accept a wide range of payment methods to ensure a secure and convenient shopping experience. These include major credit and debit cards (Visa, Mastercard, American Express, Diners Club and Discover), PayPal, Apple Pay, Google Pay, Shop Pay, Shop Pay Installments, and Meta Pay.
The store on our site is hosted on the Shopify platform, which enables us to sell our products and services to you. If you provide us with your credit card information during the payment process, it is sent to a PCI-DSS compliant payment gateway for processing using SSL encryption technology. Your credit card information is stored for recurring subscription orders as well as within your account for a faster checkout experience. You may remove your credit card information from your account at any time.
About Privacy
We collect customer data to enhance your shopping experience and provide personalized service. All your information is handled with the highest level of privacy and security. For detailed information on our data handling practices, please review our Privacy Policy.
You have the option to delete your account and personal data. To proceed with this request, please contact us at info@mypoiselife.com.
Contact and Support
If you have any questions or need further assistance with our products or the functionality of our store, please feel free to email us at info@mypoiselife.com. We are here to help and will respond to your inquiries as quickly as possible.
Additional Information
You can find detailed information about our products, including their features, potential benefits, and usage instructions, on each product page on our website. Additionally, we have a Blog where we discuss relevant information related to our products, which may be of interest if you wish to delve deeper into them.